Bunzl utilizes one uniform hardware and software platform to operate its business. Bunzl’s main data center resides at its corporate headquarters in St. Louis, Missouri, in a state-of-the-art facility including UPS, generator, dual A/C and redundant telecommunications.
In addition, Bunzl’s disaster recovery system is located in Chicago. All transactions from the production data center are immediately replicated to the hosting center in case of natural disaster. Each of Bunzl’s 100-plus locations is linked “real-time” to the corporate data center via the redundant telecommunications network.
Bunzl’s mission-critical “real-time” software system consists of Order Processing, Purchasing, Receiving, Billing, Sales, Warehousing, Distribution and Accounting modules. All Bunzl locations run the same software with a centralized database repository, which is maintained by the corporate IT staff, and is specifically customized to make the best use of Bunzl facilities and capabilities.
This setup allows individual Bunzl locations to interface directly with their local customers by having immediate access to all the necessary data to run that facility and help customers manage their businesses.
Bunzl Corporate has instant access to all the data for the entire corporation. The needs of both National Account customers and others who require reporting to headquarters can easily be met via this configuration. A significant amount of value-added services are provided by Bunzl to its customers via standardized reports, such as fill rates, sales tracking, item utilization, etc., as well as customized reporting and file downloads to meet specific needs that may arise.